Shipping Policy
About Shipping
We send parcel by DHL/UPS/Fedex about drone parts. For shipments to the United States and BNF drones, all logistics will be handled with double customs clearance and tax-inclusive door-to-door service. Although this results in relatively slower delivery times, customers will not need to pay additional import tariffs.
Tax Number
When choosing a shipping service such as DHL or FedEx, please provide the recipient’s Economic Operator Registration and Identification (EORI) number
When consigning to a business recipient in the European Union or Northern Ireland and Switzerland, the recipient’s Economic Operator Registration and Identification (EORI) number is required.
EU countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Other countries like Brazil, South Korea, Indonesia and other countries also need to provide tax number for customs clearance.
Shipping Time
All orders will be processed within 3 workdays after payment settlement. The parcels won’t be ship or deliver on weekends or holidays. If we are experiencing a large quantities of orders or some products are out of stock, shipment may be delayed for several days. Please give us extra shipping time. In case of special situation, we will inform you by E-mail.
Shipping Methods
Express Shipping DHL, if you want us to ship with special shipping way. Please note us with your order.
Estimated Shipping Time
Express Shiping: 3-10 working days
*Please note that these are estimated delivery times only, therefore DS is not guaranteeing delivery dates.
About Custom Tax
Taxes for importing goods/services may be charged and regulated by the local country. DEEPSPACE is not responsible for covering the import tax on its products or services.
Wrong Address
Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
Damaged Box or Incorrect Items
*If you receive the wrong or damaged product, please contact us within 7 working days, Otherwise we will not be responsible.
* All duties and taxes are the responsibility of the customer.
* DEEPSPACE has no responsibilities and liabilities for delay in shipping time as this is beyond our control.
